Shipping policy

SHIPPING POLICY

Last Updated: August 8, 2026

Welcome to PawPeak. We are committed to providing reliable shipping and outstanding customer service.

Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding U.S. federal holidays.
During holidays, promotions, or periods of high order volume, processing times may be slightly longer.
Shipping Time

Estimated delivery times are:

United States: 5–10 business days
Alaska, Hawaii, and U.S. Territories: 7–15 business days

Delivery times are estimates only and are not guaranteed.

Shipping Rates

Shipping charges are calculated at checkout based on the shipping destination and selected shipping method.

Free shipping promotions may be available on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your package.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information. PawPeak is not responsible for packages delivered to incorrect addresses entered during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Email: nathanles.siebgdvu931@gmail.com

We will work with the shipping carrier to help investigate and resolve the issue.

Shipping Delays

PawPeak is not responsible for shipping delays caused by:

Severe weather conditions
Carrier service interruptions
Customs inspections (if applicable)
Incorrect customer information
Events beyond our reasonable control
Contact Information

PawPeak
201 SW 1st St
Atkins, AR 72823
United States

Email: nathanles.siebgdvu931@gmail.com